Privacy Policy

This policy applies to all visitors, customers, and corporate clients engaging with Tarning Point Marketing, managed by Mr. Nitin Ingle in Indore.

01. Our Commitment to Your Privacy

At Tarning Point Marketing, founded by Mr. Nitin Ingle, our business is founded on long-lasting relationships and transparent dealings. We are deeply committed to protecting the privacy, confidentiality, and security of all personal details and corporate records shared with us.

We do not sell, rent, monetize, or trade customer contact information or business databases to any third-party marketing agencies.

02. Information We Collect

When you request quotes, submit devices for servicing, purchase hardware, or communicate with us, we may collect:

• Contact Details: Name, phone numbers, WhatsApp contact, business name, and email address.
• Location Data: Billing/shipping address and on-site deployment locations for CCTV installation or AMC servicing.
• Hardware & Device Identifiers: Make, model, serial numbers, MAC addresses, and proof of purchase required for warranty verification and RMA tracking.
• Inquiry Notes: Technical service requests, AMC requirements, and job sheet repair histories.

03. How We Use Your Information

All collected data is utilized exclusively for legitimate business fulfillment and support:

• Preparing accurate quotations, tax invoices, and warranty documentation.
• Registering brand warranties and processing replacement claims via official OEM service portals.
• Communicating real-time repair progress, Job Sheet status updates, and dispatch readiness.
• Fulfilling scheduled AMC site visits, preventive maintenance checkups, and emergency support.
• Addressing customer queries and technical assistance requests submitted through our website or phone lines.

04. Strict Customer Data Confidentiality During Repairs

When laptops, desktops, hard drives, or NVR/DVR storage units are received at our Silver Mall service center:

• Our certified technicians follow strict ethical codes and only access storage partitions necessary for system diagnostic and hardware verification.
• Personal photographs, documents, databases, and sensitive business files are treated with the utmost confidentiality.
• We strongly recommend that customers create external backups prior to handing over devices. If data recovery or backup assistance is needed, our team provides safe, isolated backup services upon request.

05. Sharing of Information with Authorized Partners

We share customer and device data exclusively with official OEM brand warranty departments (e.g., Seculive, Rapoo, GVM, Portronics, Nextron, Ivoomi, UR Distree, Ideakard, Simmtronics, Gigabyte, Hikvision, CP PLUS, HP, Dell) solely when necessary to register product serials, confirm warranty authenticity, or dispatch replacement units through official RMA channels.

06. Website Cookies & Inquiries

Our website uses standard browser session cookies solely for UI preferences (such as light/dark mode selection) and essential navigation. We do not deploy invasive third-party cross-site trackers or sell tracking cookies to data brokers. Any information submitted through our contact form is encrypted and transmitted directly to our secure communication desk.

Data Privacy Concerns or Inquiries?

If you have questions regarding how your records are maintained or wish to update your details, contact our privacy desk.